Frequently Asked Questions

Everything you need to know about shopping with Shop Boswell.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain sale items may be marked as final sale.

Do you offer international shipping?

Yes, Shop Boswell ships worldwide. International delivery times and shipping rates vary by location and are calculated at the time of checkout.

How do I care for my Shop Boswell garments?

To ensure longevity, we recommend following the specific care instructions on each garment's label. Generally, we suggest cold washing and hanging to dry for our delicate fabrics.

Can I change or cancel my order after it has been placed?

We process orders quickly, but we will do our best to accommodate changes if you contact us within 1 hour of placement. Once an order has reached the shipping stage, it cannot be modified.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.